Our build process starts with support. Choosing your new wheels can be a difficult decision. We understand that and are here to help. Send us an email or give us a call and ask us a few questions about your future wheels. We will help you choose the best wheelset for you. Once you've placed an order, we keep in touch with you while your order is processing and support you after you've received your new wheels.
Building wheels is one of the few things that machines can't do as well as humans. Although a handmade wheel and a machine made wheel might look the same initially, the hand made wheel will ride faster and more comfortably and stay truer over time. Tokyowheel master wheel-builders assemble, true, balance, and test every wheelset to exact precision standards, to ensure that your wheels perform perfectly, for as long as you own them.
Your wheels are built to very strict tolerance limits to guarantee you the most durable, highest performing wheels.
|Max Rim Tension||300kgf|
|Max Spoke Tension (Front)||100kgf|
|Max Spoke Tension (Rear)||140kgf|
|Manufacturing Defects Found Within 1 year||We will replace the warranty item and pay shipping both ways.|
|After 1 Year||Maintenance, upgrade, and repair service at minimal cost.|
|You Crash and Destroy your Wheels (Within 2 Years)||We will sell you a new set of wheels at 50% off.|
|What's Not Covered||Normal Wear and Tear|