Reviews

3*: wheel, built very well, good-looking, everything okay. but torquing strongly out of the saddle it flexes until touching the brake pads. therefore i'm forced to keep the brakes very open. I don't know if this is a common characteristic of carbon wheels, or if it is a simple problem that I could possibly solve by checking the spoke tension.5*: delivery and customer service 5*: packaging and tracking 5*: accessories - quick release, spacer for 10 speed, brake pads for carbon (braking power improvable, but they do the job!)

Tokyowheel™

Hey Stefano, thanks for the review. You might want to try making the qr skewers extra tight. We've heard from many customers that this solved their excessive flex issues. Let me know if this helps or not. We're here to support you.

2019-04-18

The wheels arrived a bit later than stated average time. I was charged customs and was refunded 110%. All I had to do was to send a picture of the bill I had to pay to get the wheels.

Very happy with the wheels-actually prefer them to my Zipp tubulars however have had to pay £63.77 in Customs charges -have not received a reply to my email to you about this and can’t see a way to attach a photo to this review Paul Allen

Tokyowheel™

Hey Paul I had a look at your order and it appears you haven't been refunded yet. Apologies for this. I couldn't find the email you mention. Please resend to kane@tokyowheel.com with the photo of the receipt attached. He will refund you immediately. Let me know if you need further help with this.

2018-07-13

Product has a good quality against the price. 110% to cover all the custom duties incurred. Tokyowheel representative will handle all problems you will experience in buying their products. Thank You Tokyowheel for such a great company like you.

Tokyowheel™

Thank you for sharing your experience. Though we had some challenges with shipping logistics on this occasion we were able to work it out. We appreciate your patience and taking the time to provide your comments.

2018-04-25

I purchased these wheels on sale and so far I am very impressed with the level of quality and performance compared to the cost. The wheels feel light, responsive, and brake quietly. Can't wait to put more miles on them!

I still have not received a sticker on my wheels since they were a bit broken when I received wheels from you So beware what we order when they do not comply

Tokyowheel™

Hi Lenny Sorry to hear one of your decals was damaged in transit. I reviewed our email logs to look into your case. TJ sent you two emails responding to your support query - on 20 June, and again on 28 June. He asked you a question in each email re your case, so that we could move the matter forward. Our email system indicates you opened both emails, but we didn't get a response to either. As we didn't hear back from you, we closed your case 3 weeks after initial contact. I see you sent us an email again yesterday so your case will be automatically re-opened. TJ or Kane will be in touch with you soon. It saddens me you leave us a 2 star review in this situation, but thanks for taking the time.

2017-08-20

Recently purchased my first set of carbon clinchers - Epic 60-88. As this is my 1st set of deep rimmed, carbon wheel sets I don't have a lot to go off apart from general feel. - Overall: Very happy with price range and performance. - Company communication before and after purchase - Great - Delivery of Product - on time as scheduled - Follow Up - Good Follow up - Head Wind - Improvement. Holding speed upon hitting head winds - Cross Winds - Poor, can easily push off course without notice in medium cross winds. I guess this it to be expected with a 60mm front wheel. - Acceleration - Improvement, Awesome Accel coming from starting speed or coming out of corners. - Constant Speed - Improvement, holding higher speeds for longer with less energy output - Flats - Improvement, reaching higher speeds and holding - Hills - No Improvement, Only greater leg power will cheat Hills - Front Brakes - No improvement, Same as alloy - Rear Brake - Poor, 55/65% decrease in brake power. Definitely don't want to be relying on the rear brakes for coming to a stop - Durability - Still Running true. Loving every ride I would recommend this product

Tokyowheel™

Wow Thomas thanks for taking the time to leave such a comprehensive review! We love to hear this stuff. Yeah moving to 60-88 gets the fu-fu valve going sometimes in gusty crosswinds ha ha. You do get used to it though. Send us some pics if you're not the shy type. Thanks Thomas!

2016-06-30

Happy with what I got. I had a great experience, from the carbon wheels newsletter , shipment tracking to tips & tricks with installation. I have ridden the wheelset a few times; not enough for a long term review but so far so good.

Tokyowheel™

Hi Hugues (I always wonder how your name is pronounced - probably not the first time you've heard this). Thanks for taking the time to review your experience thus far. Keep us in the loop. Thanks Hugues!

2016-06-30

I'm very happy with the purchase and the customer service. Great wheels. Breaking is excellent, very low rolling noice, almost none. Mounted the GP4000 700x25 tires, and my ride really improved. It feels sweet and faster. I recommend this wheels. Excellent product. Thanks Kane and James for your recommendations.

Tokyowheel™

Javier, thank you for the kind words. You commented on two things we focus on constantly - product performance and customer service. Let us know if we can help with anything. Thanks!

2016-04-19

Finally got a chance to rise.on my clincher 60's. They roll so smoothly, the ceramic upgrade is worth the nominal upgrade fee My first two rides on them 45 miles then 75 miles each had higher speeds than I normally ride. Higher top speed as well. All that and they look awesome on my Willier.

Tokyowheel™

Thanks for the kind words Dennis. Hearing stuff like this is why we get up in the mornings! Send us a decent pic of your bike and I'll put it up on our site. I don't think we have any Willier's up on the photos page yet. Nice bikes!

2016-03-27

Wheelset arrived on time and in perfect condition. Rode first ride with 25c Conti 4000 gp II. Wow!! Amazed at how well they soak up road vibrations and are faster and more confortable than my 50mm Vision tubulars!! Weather has been bad in the Northeast the last week but look forward to putting more miles on these.

Tokyowheel™

Awesome Matt, send some photos once the weather clears up.

2016-03-20

Tokyo Wheels are highly recommended to purchase , feel fantastic on the Road Ceramic Hubs run as smooth as Silk James & Kane are Fantastic to deal with 110% Support Thanks George Duns an

Tokyowheel™

Hi George. You were a pleasure to deal with. Hope the hot season starts late and finishes early for you!

2016-03-27

I recently purchased a set of Epic 60's for my bike and added the ceramic hubs to complete the package. there was some delay in receiving the wheels but then I live in Dubai and this is often the case with items shipped from overseas. So I got my new wheels and and fitted them with tyres and a a cassette that has a slightly more aggressive top gear than the one on my original rear wheel. My expectations were that I would notice some drop in times on my laps around a particular track that I frequent. however the difference was apparent as soon as I got out and up to speed. The wheels glide well and I felt that I could freewheel into the wind. I'm not sure whether the wheels or the hubs make more difference but either way I'm not changing it. I like the improvement to my times and I like that I can feel the difference. The only improvement I would ask for is that Tokyowheel looks at offering tyres and tubes to go with the wheels. They could look at offering a range of cassettes too. Thanks for the upgrade guys.

Tokyowheel™

Hey Eric great to hear that you're enjoying your wheels. Good suggestion as well, we've got some tubes and tires and cassettes coming. How many teeth are on your cassette? Are you using a 10 speed or at 11?

2016-01-22

These wheels are really a great upgrade! I went for the 60 to favor the aero side of the bike while fearing a bit the weight increase and the wind sensitivity. Got the first one (aero part) in a very tangible fashion -top speed increased and hold at max on a longer period of time- without getting the downside of the weight increase and the side wind. This is very surprising as this "U" shape rims are much less sensitive than less deep "V" shape ones... I took also the ceramic upgrade ofthe Tokyowheels hubs and I love the smoothness and the clear sound they make when free wheeling. If you force me to give you a non positive point...well I would probably speak about the quick release skewers which are light and a bit difficult to tighten... Not a deal breaker at all!

I've raced with this wheels three times now and they are amazing! Really love the look of them and the ride. I have put them on my Cervelo P3 TT bike and it now looks fierce!

I have tried two short rides on the flat only upon fitting my bike. Distance was around 50km. My initial feeling was very good. The rolling speed was enhanced. I will try up and down hill this weekend and would post my comment in due course.

its nice to move up in the world of cycling. Anyone who has put in a few year at midlife age is likely to start over... Once you feel you can get rid of the training wheels it's a good time to move up. For me, it was the Epic wheels that created an instant 10% plus advantage. Even at 105kg (230 pounds) they are solid and stiff, even during a sprint. All in all, happy to have made the decision. Already ordered a second set for my old bike... "Strava, keep those PR'a coming!!!"

Recieve wheels 2 weeks ago & got admiring looks from shop who fitted them & also my ride buddies. So far 2 have shown interest in the rims. Not only are they good looking rims but they have improved on my timing. 1st ride was a bit awkward as I could feel the bike moving sideways as it was a windy morning but have done 3 more rides & gotten used to rims & have improved on timing.

Tokyowheel™

Thanks for the review Spencer. Great to hear you are enjoying your wheels. Let us know anytime you need anything. Send some photos when you take them, we'd love to see you and your bike. Thanks!

2015-04-27

received my wheels quickly, well packaged, including everything I needed including 2 sets of brake pads. After installing, went out for a 100 mile test ride around Northern Tokyo area. Completely satisfied. They look awesome on my bike. The braking is comparable to my aluminum wheels. I would definitely recommend these wheels to my friends and would buy again without question! Brian E. Narita-Chiba, Japan

i purchased the epic 60 carbon clincher wheel set with ceramic bearings. The wheels arrived in perfect condition. I rode the wheels the next day. I can say the wheels are worth every penny. Super smooth and fast. The wheels spin up very quickly and soak up a lot of vibration from the road. I rode in windy conditions and was able to keep a straight line. The wheels are awesome. I don't know why I waited so long. I waited a little over a year before I purchased the wheels. Don't make my mistake GET YOUR WHEELS!!!!!!! You won't be sorry.

Tokyowheel™

Great to Finally have you in Team Tokyowheel! Send some photos when you take them. Let us know anytime you need anything!

2015-04-08

I finally got to ride the wheels and it is rather amazing how smoothly they roll and fast these are. They accelerate really quickly,not to mention that they just look good. The flat black are really sharpe looking. Just one ride but I was impressed. My cycling team starts traing rides this weekend and I can't wait Thank you for a great pair of wheels Bill west

Tokyowheel™

Thanks Bill, we are happy to support you. Let us know what the team thinks! And send some photos when you take them.

2015-04-02

I'm very pleased with the increase in my average speed, I'm climbing hills much faster with these wheels, very comfortable on long rides. I wheel purchase more in the near future.

My experience with the wheels has been great so far. They're light, stiff and fast response, they handle pretty good in cross wind as well. Good for training and good for racing. If we consider quality/price, no one can beat Tokiowheel at this moment. I'm pretty happy with the product. I'm coaching about 80 triathletes and i will highly recommend it among them. Customer service is also great. I hope Tokiowheel keeps improving and growing. Thank you Best regards Franz Carstens ITCA Certified Triathlon Coach

Tokyowheel™

Thanks for the great feedback Franz, we are happy to support you!

2015-03-28

i got the 88 for the rear and the 66 for the front. I really can't believe how smoothly they roll. Easily faster than my Mavic cosmic's. I upgraded the hub and ceramic bearings and they are great. The wheels are really solid,accelerate very quickly. I have nothing but good things to say. This was my first ride on them

Late 2014 winter researhed few wheels manufacturers and also searched few of the popular bike forums and I observed few people mentioned TokyoWheels and I decided to

3 rides into the epic wheels and all is well.Decent weight, quiet and sturdy. Had to buy other valve extenders as the style supplied is not useable in my opinion. Have garnered interest in the wheels as the big name brands are just too much money.Early on two thumbs up.

Tokyowheels carbon clincher wheel set, perfectly good looking, fits really well with any brand of bicycle frame. strong and durable, value for money, for those who wish to try carbon wheels, get it, you will not regret.

Best wheels money can buy, you can feel that you are faster from the first ride. I measure myself on the same ride for years, I never did it in more than 32km/h and with the new wheels I did it on 33,8km/h! :) check out my strava http://www.strava.com/activities/189663758

I was really doubtful about the wheel set, because it was my first and because of the brand. After I install them on my tri bike, I was still skeptical since I notice they were not balanced. But when I rode it, it was so amazing, perfect ride, very smooth and fast, still struggling a bit with cross winds, but that's my fault, not the wheels. Really happy with the product. I will have to try another brand to compare and judge about the price, cause these are really low price for carbon.

Good looking wheelset that fits perfectly to my Cannondale Slice with white side labels. As far as you can judge without special tools quality is same or even better than with more expensive brands. And yes - it really makes you go faster :-)

Great wheels, my speed has improved notably. Riding directly against the wind is now much less of a hassle. Furthermore, they look great! Back wheels needs a little truing now after the first month which is the reason for 4 stars, not 5.

Very happy with my Epic 60-88-Carbon Clincher Wheelset with 240 DT hubs + Sapim spokes. Wheels very stiff, nice looking, spin very fast. Delivery took 3 weeks. Before I had Fulcrum Red Wind XLR 80mm Wheelset. After the crash accident decided to order from TOKYOWHEEL and still happy with the decision. Additional made order and receive my second TOKYOWHEEL set Epic 38-50-Carbon Clincher Wheelset with the disc hubs for my wife bike. Delivery for the second parcel took 3 weeks but parcel stuck in the custom terminal. Had to pay tax for the parcel with James agreement and got refund 110% on next day from the TOKYOWHEEL. Still need to test from my wife but again-nice and professional product. If you still doubt which wheels you need for your bike-go for TOKYOWHEEL-s. If you have more questions-ask James. He is the person who can help to you and explain everything you need. Aleksandr from Lithuania

It took me over 2 months to be in a position to have a sincere and robust view about my recently purchased Epic 60 Carbon (clincher) wheels. In fact, I wanted to test them in various conditions, from moistly spring mornings to common summer heatwaves in Greece. From the absolute wind calm to the recent 8 Beaufort.   The set is fantastic, although I have to admit that I would have choosen the 38-50 set due to the windy conditions in my area. I can strongly assure that these wheels have not only a better performance compared to brands with the triple value – at least a decent and remarkable behavior. I have to admit that these were my first carbon wheels, but I had the opportunity to let other friends (already carbon owners) to test them and give me their view. We all admitted that the product is awesome and at an extraordinary price.   I have also to mark, James professional standing. This not about flattering somebody and convince you that the product is worth-it-to be bought. I have to outline that although I had made the purchase and the wheels had been shipped, James was generous enough to give me a discount, when I received a after-sales voucher regarding a promotion.   Keep up the good job   Panos/ Greece

Great wheel to ride fast rolling still able to cling with them love them going to purchase another set !! Top support ! Very very quick shopping from the purchase date

The wheels where not true and one of the wheels where heavily dented while being shipped. I am currently only using my front wheel as the back one is not usable.

I got a upgrade with Sapin spoke and ceramic bearings hub and approved the choice. I had to pay a fee, but I was expecting for this (US$180 to Brazil IR), but worth it!

The 60mm epic wheel set still amazes me 'till this day. I was caught on a hard down pour in a 30 mile group ride (I mean cats and dog type of rain) and the wheel performed very well on the descends. It had no problem whatsoever from stopping or slowing down. They're great wheels. I have been passing down information to those curious riders about the epic wheels.

I have been riding pretty hard on these wheels and they are tremendous. I'm riding on Conti Gatorskins, 23's, and the smooth and extended rolling force of the wheels puts a smile on my face every time I get up a hill or speed down one. Plus, it never fails to turn a few heads even for the uninitiated. Excellent wheels and I've recommended them to ALL the folks I ride with. Hopefully, I've been able to spread the good word. Thought I'd give you a post-purchase review. Keep spreading the Tokyo Wheel love!

Had it for a week now. Very impressed of the performance. My rolling speed increase by 25%. Braking is superb. Very stable making my ride more secure. Not too flashy but still delivers the cool factor. DT swiss hubs looks great. Not mention the personalized customer service fron James.... You don't get this somewhere else. Bought the 60s and went all the to sapim spokes and DT swiss hubs. Nothing to say bad about tokyowheels. Delivered as promised. Box and contents are in good condition. Highly recommend these wheels. Thanks James Ferrer for all your help.

The wheels have arrived today and I was curious how they look like in reality. They are marvelous and. I am looking forward to trying them as soon as possible. Unfortunately we are having winter and I will wait until roads are clean. Thank you for the support and some of my colleagues are already interested about the performance. I guess you will get some new customers soon.

The quality is mad but didn't come with the axle nut. The valve extender seem doesnt work probably and inconvenient when I wanna replace the tube. Overall, this is a sick wheel set. Will definitely buy another set soon.